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Manage your notification and business preferences

Profile details

Your account details. Used across the dashboard and can be synced with billing.

JPG, PNG, WebP or GIF. Max 2 MB.
Email is managed by your account login.
Helps our team match your account to historical records. Shown to admins only.
Billing / Invoice details

Used on your monthly payout invoices. Ensure these are correct so we can pay you on time.

Bank transfer for payouts

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Prep centre details

If you use a prep centre, we can send items we receive on your behalf (that are eligible to go back into Amazon) to your prep centre free of charge so they can re-prep them for you. Enter your prep centre details below.

VAT Registration
I am VAT registered
Enable this if your business is registered for VAT. This affects how profits are calculated in Profit/Loss analytics.
Used on invoices and for accountant exports.
Change password

Update your login password. You will stay signed in on this device.

Discord & Slack notifications

Event templates: item sold, payout paid, query reply, package delivered, high-value received.

Email preferences

All clients receive a Sunday weekly summary and a monthly snapshot with invoice on the 1st. Use the options below for instant alerts and to unsubscribe from scheduled emails.

Weekly stats email is separate from the action-required digest.

Emails are sent only when ReturnPal has outbound mail configured on the server. If you are not receiving mail, contact support.