1. Introduction
These Terms of Service ("Terms") govern your access to and use of the website, platform, and services operated by JR Liquidations Limited, trading as ReturnPal ("we", "us", or "our").
By accessing or using our services, you agree to comply with these Terms. If you do not agree with these Terms, you must not use our services.
2. Our Services
ReturnPal provides services designed to assist businesses in managing returned inventory and recovery processes. These services may include:
- Product inspection and condition grading
- Inventory storage and handling
- Resale through secondary marketplaces
- Liquidation of inventory
- Recovery and reimbursement assistance
We reserve the right to modify or discontinue any aspect of the services at any time.
3. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have the legal authority to enter into a binding agreement
- Provide accurate and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials.
4. User Responsibilities
When using our services, you agree not to:
- Use the services for unlawful purposes
- Attempt to gain unauthorised access to the platform
- Interfere with the functionality or security of the platform
- Upload or transmit malicious software or harmful content
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Fees and Payments
Where applicable, fees for services will be communicated separately through service agreements, invoices, or platform pricing.
You agree to pay all applicable charges associated with the services provided.
Failure to make payments may result in suspension or termination of services.
6. Intellectual Property
All intellectual property relating to the ReturnPal platform, including software, branding, design, and content, is owned by or licensed to JR Liquidations Limited.
You may not copy, reproduce, distribute, or modify any part of the platform without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, JR Liquidations Limited shall not be liable for:
- Indirect or consequential losses
- Loss of profits, revenue, or business opportunities
- Data loss or interruption of services
Our total liability arising from the use of our services shall not exceed the amount paid by you for those services.
Nothing in these Terms limits liability where it cannot be excluded under UK law.
8. Service Availability
While we aim to ensure continuous availability of our services, we do not guarantee that the platform will always be uninterrupted or error-free.
We may suspend access temporarily for maintenance, upgrades, or technical issues.
9. Termination
We may suspend or terminate access to our services if:
- You breach these Terms
- You fail to pay applicable fees
- We are required to do so for legal or regulatory reasons
Upon termination, your right to use the services will cease immediately.
10. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We may update these Terms from time to time. Updated versions will be published on our website with the revised effective date.
Continued use of the services constitutes acceptance of the updated Terms.
12. Contact Information
If you have any questions about these Terms, please contact us:
JR Liquidations Limited
71-75 Shelton Street
Covent Garden
London, United Kingdom, WC2H 9JQ
📞 +44 7774 904697